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CONTINUING EDUCATION COURSE002-262 - From Conflict to Collaboration

Credits Non Credit
To Apply, Contact: Yellowknife North Slave Campus - Yellowknife
Registrar's Office
Toll Free: 1-866-291-4866
Phone: (867) 920-3030
Fax: (867) 873-0333
Karen Horn, Coordinator, Continuing Education, Yellowknife/North Slave Campus
Registrar's Office
Toll Free: 1-866-291-4866
Phone: (867) 920-8802
Fax: (867) 873-0333
Hours 6
Delivery Method Classroom
Course Contact
p: 867-920-8802
f: 867-873-0333
Instructor Janet Dean
Start Date May 25, 2018 Start Time 9:00am
End Date May 25, 2018 End Time 5:00pm
Cost $250.00
Delivery Location
Yellowknife North Slave Campus - Yellowknife
Karen Horn, Coordinator, Continuing Education, Yellowknife/North Slave Campus

This course provides practical information and skills to resolve conflict caused by differences in goals, employee performance and work habits. In this course, participants will define the causes of conflict; understand conflict management concepts and styles; assess their current strengths and areas for improvement in resolving conflicts; use specific communication skills to clarify and understand issues, interests and concerns; apply the conflict resolution process to everyday work situations; and set goals for building competency in the use of conflict resolution skills and methods.

 

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